Privacy Policy
Last updated: 28 July 2026
Overview
This Privacy Policy explains how RO Connect ("we", "us", "our") handles information when you visit our website or contact us for RO installation, repair, servicing, AMC or related services in Haridwar and nearby areas.
Information we collect
- Contact details you share with us directly via WhatsApp or phone, such as your name, phone number and address, to schedule and carry out a service visit.
- Basic technical information collected automatically by our website host, such as browser type and pages visited, used only to keep the site running smoothly.
We do not use a contact form on this website; all enquiries are handled through WhatsApp or direct phone calls, which are governed by WhatsApp's and your mobile carrier's own privacy terms in addition to this policy.
How we use your information
- To schedule, confirm and carry out RO installation, repair, servicing or AMC visits.
- To follow up on service quality or share updates relevant to a booking you've made.
- To maintain basic records for AMC and warranty purposes.
How we protect your information
We take reasonable steps to keep the information you share with us secure and do not sell your personal information to third parties. Information is retained only as long as reasonably needed for service and warranty records.
Third-party links
Our website may link to third-party platforms such as WhatsApp or social media. We are not responsible for the privacy practices of those third-party platforms.
Your choices
You can contact us at any time to ask what information we hold about you or to request that it be deleted from our records, subject to any legal or warranty-related retention requirements.
Contact us
For any questions about this Privacy Policy, reach out via the phone number or WhatsApp link on this website.